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Gail Burns is a mortgage professional, starting in the mortgage industry in November 1999. During her career, Gail has consistently been the recipient of Chairman’s Club as a top performer and was included in the Coastal Magazine’s Five Star Professional from 2013 to 2015.  Gail resides in Williamsburg with her two children and has been serving the Williamsburg/James City County market since 1999.  She is an active member of Williamsburg Area


Communication ,access and advive

- Stephen R.

My husband and I had the greatest experience buying our first house, thanks to the Towne Bank Mortgage team. We definitely will use them again!

- Madison R.

The whole team at Towne Bank was phenomenal. Paige, Gale and everyone made our first home purchase a breeze. Thanks again!

- Justin U.

Gail was very professional and helpful. She was always available to explain and answer questions while not being pushy. Her assistant, Paige, was also great. They were a fantastic team, going above and beyond!

- Corey R.

Gail and Paige worked together seamlessly to keep us updated on the progress of our loan application and reached out to us in a timely fashion when they needed something from us to keep the process rolling. They are also both kind and funny which makes dealing with them extremely easy and enjoyable!

- Matthew L.

Gail was always responsive to all of our questions and concerns. She explained all aspects of the application process and supported our decisions without hesitation. This is the second time we've used Gail for a mortgage loan application because we had such a great experience with her before. Gail is absolutely an outstanding mortgage loan officer.

- Stephen E.

Helped me stay on top of this transaction - we started this process around the holidays and it was easy for me to lose sight of this with everything going on. Obviously refinancing is a very important ordeal that ultimately will save us a considerable amount of money, so it was great that she kept me on track to get this loan closed as quickly as possible. We could not be happier with the loan we have and how relatively painless it was to put together.

- Benjamin D.

Gail and Paige were on top of the process all the way through. They kept me aware of what was going on. To say they took a personal interest and were attentive and friendly would be an understatement.

- Lonnie M.

Gail and her assistant Paige, made my home buying experience easy, friendly and flawless. Two people who exude genuine friendliness and professional perfection are hard to find and are greatly appreciated. I would enthusiastically recommend Gail and Towne Bank to anyone. I also greatly appreciate the friendly greetings I receive when I enter the bank. Towne Bank makes the banking experience pleasantly comfortable.

- John J.

Gail and her team provided great advice and very timely service. They were proactive in ensuring all the things needed to be done to stay on schedule were completed well ahead of time! Great job!

- David A.
Gail Burns

Gail Burns

Mortgage Loan Officer
NMLS ID #: 304046

Direct: 757-869-9596

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