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Gail Burns is a mortgage professional, starting in the mortgage industry in November 1999. During her career, Gail has consistently been the recipient of Chairman’s Club as a top performer and was included in the Coastal Magazine’s Five Star Professional from 2013 to 2015.  Gail resides in Williamsburg with her two children and has been serving the Williamsburg/James City County market since 1999.  She is an active member of Williamsburg Area


Helped me stay on top of this transaction - we started this process around the holidays and it was easy for me to lose sight of this with everything going on. Obviously refinancing is a very important ordeal that ultimately will save us a considerable amount of money, so it was great that she kept me on track to get this loan closed as quickly as possible. We could not be happier with the loan we have and how relatively painless it was to put together.

- Benjamin D.

Gail and Paige were on top of the process all the way through. They kept me aware of what was going on. To say they took a personal interest and were attentive and friendly would be an understatement.

- Lonnie M.

Gail and her assistant Paige, made my home buying experience easy, friendly and flawless. Two people who exude genuine friendliness and professional perfection are hard to find and are greatly appreciated. I would enthusiastically recommend Gail and Towne Bank to anyone. I also greatly appreciate the friendly greetings I receive when I enter the bank. Towne Bank makes the banking experience pleasantly comfortable.

- John J.

Gail and her team provided great advice and very timely service. They were proactive in ensuring all the things needed to be done to stay on schedule were completed well ahead of time! Great job!

- David A.

Our mortgage fell thru with another lender on 11/22. We had a contract that required we close by 12/11, or we would be in default, and we would forfeit our $10,000 deposit. Gail and her Team were jumped into action. They were able to review and approve our loan and we closed our home purchase on 12/10. What an absolutely amazing job by Gail and her Team! We would strongly recommend Gail and her Team to anyone.

- Charles J.

The team was always there for me to answer and questions or concerns I had. They would even reach out to me or get back into contact with me when they were out of the office. They really made me feel like I was the only person they were working for and gave me undivided attention.

- Kaitlin E.

Overall experience was personal and friendly. I enjoyed working with her. Attitude was great.

- Richard W.

Always helpful, informative, and very responsive - thank you!

- Glenn T.

She did everything perfectly

- George W.
Gail Burns

Gail Burns

Mortgage Loan Officer
NMLS ID #: 304046

Direct: 757-869-9596

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